What is PDPA?
On 15 November 2013, the Personal Data Protection Act 2010 (PDPA) came into force in Malaysia with the objective of protecting the personal data of individuals with respect to commercial transactions.
The Personal Data Protection Act 2010 (“PDPA”) is an Act that regulates the processing of personal data in regards to commercial transactions.
It was gazetted in June 2010.
The penalty for non-compliance is between RM100k to 500k and/or between 1 to 3 years imprisonment.
means an individual who is the subject of the personal data;
means any information in respect of commercial transactions, that relates directly or indirectly to a data subject, who is identified or identifiable from that information or from that and other information in the possession of a data user, including any sensitive personal data and expression of opinion about the data subject;
Sensitive personal data
means any personal data consisting of information as to the physical or mental health or condition of a data subject, s political opinions, his religious beliefs or other beliefs of a similar nature, the commission or alleged commission by him of any offence or any other personal data as the Minister may determine by order published in the Gazette;
in relation to personal data, includes amendment, variation, modification or deletion;
means a person who either alone or jointly or in common with other persons processes any personal data or has control over or authorizes the processing of any personal data
in relation to personal data, means any person, other than an employee of the data user, who processes the personal data solely on behalf of the data user, and does not process the personal data for any of his own purposes;
explains our policy on collecting, using and disclosing
your Personal Information. The processing of your
Personal Information is also subject to applicable laws.
The Personal Information which you provide to us now or
from time to time or have provided to us previously will
be used and processed, and continued to be used and
(as amended, varied or revised from time to time). We
the changes on our website.
information in our possession or control that relates
directly or indirectly to you (or any other individual)
to the extent that you (or such other individual) are
identified or identifiable from that information or from
other information in our possession.
"Products and Services" means any products or services offered by us.
We", "us" or "our" means CompuMed Services Sdn. Bhd.198801014294 (W470432W)
1. Personal Information
1.1. What we collect from you
In order to process the purchase, it is necessary for you to provide us with obligatory personal data, such as your name, identification number, , phone number, Your personal data is captured in the application form and other relevant forms as and when you transact or when you require changes or amendments to your personal details. Your personal data once provided by you would be input into our information system for processing, safe keeping and for the performance of our obligations in relation to your purchase.
1.2. How your Personal Information is collected
- When you visit our website;
Your personal data is captured in the
application form and other relevant forms as and
when you transact or when you require changes or
amendments to your personal details.
1.3. Purpose of collecting and processing your
To enable us to verify your purchases by the clinic
1.4. Sensitive Personal Data
We do not collect Sensitive Personal Data from you
unless required by applicable laws. If you do not want
your Sensitive Personal Data collected by us, please do
not submit it.
"Sensitive Personal Data" means any personal data
consisting of information as to physical or mental
health or condition, political opinions, religious
beliefs or other beliefs of a similar nature, the
commission or alleged commission of an offence or any
personal data prescribed under law as sensitive personal
data. If you do choose to submit your Sensitive Personal
Data to us, such data shall then be deemed to be and
will be treated by us as Personal Information which will
including as to processing, usage and disclosure
2. Disclosure of Personal Data
We may disclose your personal data for the
abovementioned purposes to the following parties
(including those within and outside Malaysia):
Our associated and related companies and
Any agents, service providers, contractors or
third parties who provide any services to the
Any person who has a duty of confidentiality to
us; for example, external auditors, medical
practitioners, trustees, insurance companies,
Government agencies, statutory bodies, and other
Our business partners and strategic alliances;
Our assignees or potential assignees, acquirers
or potential acquirers and successors-in-title;
Any other parties, in respect of whom you have
consented to the disclosure of your personal
3. Access or Update your Personal Information
We take all reasonable steps to ensure that the personal
data provided by you or your authorised party is
accurate, complete, not misleading and kept up-to-date
consistent with the purpose for which the personal data
was collected and further processed.
You may update your data by writing to us as set out in
section 5 below to request for rectification and/or
updates on your data.
4. Limit the process of your Personal Information
By giving or making available your Personal Information
or using our website or mobile applications, you
expressly agree and consent to the use and process of
your Personal Information in accordance to this Privacy
Policy, including but not limited to, consenting to
receiving communications, offers, promotions and
marketing materials from us or our partners from time to
time. If you:
Wish to opt out from receiving offers,
promotions and marketing materials and
information on other products and services from
us or our partners
Would like us to cease processing your Personal
Information for a specified purpose or in a
Please notify us in writing to the address set out in
Section 5 below. In the absence of such written
notification from you, we will deem it that you consent
to the processing, usage and dissemination of your
Personal Information in the manner, to the extent and
consent to the processing of your Personal Information
as above, we may not be able to provide you the Products
and Services you requested.
5. How to contact us
Please contact us using the Contact Us form or email to